Walmart Inc. (NYSE:WMT) is ending ties with robotics firm Bossa Nova. According to media reports, the retail giant decided to sever ties as it was not getting much from the deal. The big-box retailer will reportedly rely on human workers to do what the firm’s robots did in its stores.
Walmart- Bossa Nova Deal
Walmart's decision is a big blow for Bossa Nova, which has made impressive strides in the development of an AI technology that it hopes, will be a big hit in the retail sector. The company has already started laying off staff in anticipation of hard times going forward.
The retailer is cutting ties at a time when it had close to 500 robots in more than 4,700 stores. The robots were tasked with the responsibility of checking whether shelves were stocked. It now appears that the retailer will rely on people to see whether the shelves are stocked.
The severing of ties does not come as a surprise. Walmart has seen a significant increase in sales on its online portal. With the COVID-19 pandemic in play, people are increasingly ordering goods and having them delivered at their homes. Likewise, traffic to brick and mortar stores has shrunk significantly.
Focus on Online Sales
Online sales nearly doubling in the second quarter has all but created a new challenge for the big-box retailer. According to Chief Executive Officer, Doug McMillon sporadic out-of-stocks is a big problem that they plan to address with human labor. Likewise, Walmart has already come up with a cost-effective and straightforward way to manage products on its shelves with the help of workers rather than robots offered by Bossa Nova.
Walmart has set sights on e-commerce in response to the COVID-19 pandemic that has taken a toll on operations in its brick and mortar stores. The company has already confirmed plans to close four stores and turn them into e-commerce laboratories. The laboratories will be tasked with the responsibility of digital testing tools and different strategies, all in the effort of speeding up restocking of shelves and fulfilling of online orders.